Privacy Policy Page
Last updated: 19/02/2026
Ofamat respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your choices.
1. Information We Collect
We may collect:
Account information you provide (e.g., name, email, password, verification details).
Order and delivery information (items purchased, delivery location details where provided).
Support communications (messages, emails, calls).
Usage data (device info, pages visited, cookies) to improve site experience. The site uses cookies and shows a cookie notice.
Newsletter data if you subscribe.
2. How We Use Your Information
We use your information to:
create and manage your account
process orders and deliver items
provide customer support
prevent fraud and improve security
improve the website, user experience, and customer service
send service updates and (if you opt in) marketing/newsletters
3. Sharing of Information
We may share necessary information with:
delivery partners (to deliver your order)
payment processors (to complete payment)
service providers who help us run the platform (hosting, analytics, communications)
We do not sell your personal information.
4. Cookies
Cookies help us remember preferences and improve the site experience.
Important: your cookie “policy here” link currently points to a demo domain, so you should update it to your Privacy Policy (or add a dedicated Cookie Policy page).
5. Data Security
We use reasonable safeguards to protect data. However, no online system is 100% secure.
6. Your Choices & Rights
You can:
request access or correction of your data
opt out of marketing communications
request account deletion (note: deletion is irreversible and may remove listings/wallet features where applicable).
7. Contact Us
For privacy questions, contact:
Email: info@ofamat.com
Phone: 0752858949
Address: Haile Selassie Avenue, Nairobi
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