Last updated: 19/02/2026

Welcome to Ofamat. By accessing or using our website, services, and features (including browsing, placing orders, creating an account, bidding where available, or listing/viewing categories like phones, fashion, property, vehicles, and more), you agree to these Terms & Conditions.

1. Eligibility & Account

• You must provide accurate and complete information when creating an account and keep it up to date.

• You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.

• If you suspect unauthorized use, contact us immediately.

2. Products, Listings & Availability

• Product images are for illustration. Actual colors/packaging may vary.

• Availability can change at any time. We may limit quantities or discontinue items without notice.

• Some categories (e.g., Property and Vehicles) may include listing-style items where additional verification or steps may be required before completion.

3. Pricing & Payments

• Prices shown on the website may change without notice.

• Any applicable fees (delivery, service fees, etc.) will be shown at checkout where applicable.

• We may cancel orders if pricing or product information is incorrect or if fraud is suspected.

4. Orders & Order Acceptance

• After you place an order, you may receive an order confirmation. This does not guarantee acceptance.

• We reserve the right to accept, reject, or cancel an order at any time, including after confirmation, for reasons such as stock issues, verification needs, payment failure, or suspected fraud.

5. Delivery

• We aim to deliver orders efficiently, and the site promotes fast delivery (often within 24 hours for eligible areas). Delivery time can vary by location, product type, and operational conditions.

• Please ensure your delivery details are correct. Delays caused by incorrect details may affect timelines.

6. Returns & Refunds

Your returns are governed by our Return Policy (see the Return Policy page).

7. User Conduct

You agree not to:

• misuse the site, attempt unauthorized access, scrape data, or interfere with site operations

• post or submit unlawful, harmful, or misleading content

• use the site for fraudulent transactions.

8. Promotions, Bids & Wallet (if enabled)

• If bidding is available on certain products, bids must be genuine and may be subject to verification.

• Wallet balances or account features (where enabled) may be affected if you delete your account.

9. Intellectual Property

All site content (logos, text, design, images, and software) is owned by or licensed to Ofamat. You may not copy, reproduce, or use it without permission.

10. Disclaimers & Limitation of Liability

• The site and services are provided “as is” and “as available.”

• To the fullest extent permitted by law, Ofamat is not liable for indirect or consequential damages arising from site use, delays, outages, or third-party actions.

11. Changes to These Terms

We may update these Terms at any time. Continued use after updates means you accept the new Terms.

12. Contact

If you have questions, contact us:

• Phone: 0752858949

• Email: info@ofamat.com

• Address: Haile Selassie Avenue, Nairobi